Delivery
At iRobot we are committed to getting your orders to you as quickly as possible. All orders are promptly processed in the warehouse in approximately 1-2 business days and then handed over to our trusted delivery partner, New Zealand Post. We offer standard shipping for all order (takes approximately 2-3 business days post shipment), with deliveries typically scheduled from Monday to Friday.
It is important to note that during periods of high demand, shipping may be delayed by a few days.
All shipments will be delivered to the address provided by the customer at the time of order placement.
Please note once your order is confirmed, we cannot update your delivery address.
Click here for information on how to access the New Zealand Post app.
Delivery timings
Current Standard delivery timeline estimates from dispatch are:
| Business Days (excluding public holidays) | |
| State | Days |
| North Island | 2-5 days |
| South Island | 5-10 days |
Delivery Fees
| Delivery Method | $499 & Over | Under $499 |
| Standard Delivery | FREE | $19 |
Track your order
Stay updated on your delivery by downloading the New Zealand Post App.
Track your parcel in real time | Receive delivery notifications | Manage delivery options
Shipping restrictions
Delivery is only available in New Zealand. During the checkout process on the iRobot website, you will be notified if a product cannot be delivered to your address.
All iRobot parcels require a signature upon delivery.
Where is my order?
After receiving the shipment confirmation email you should usually receive your order within 3-10 business days, if you do not, please check your tracking link for status updates or contact New Zealand Post team with your tracking number for more information.
